(Customers and End Consumers)

At Maxela Ltd we are committed to protecting your personal data when processing your personal data. Before submitting your personal data we encourage you to read our privacy policy for the processing of personal data which will provide you with information on how we process your personal data at Maxela Ltd as part of providing our services.

Privacy Practice

• Information we collect. When you contact Maxela Ltd, we will process the information, including the personal data, which you have disclosed to us, including your shipment details such as your name, surname, telephone number, postal or email address. Maxela Ltd may also receive personal data about you from other data controllers for the purpose of Maxela Ltd providing or assisting with Services or requests to or from you as the end beneficiary of a particular Service. By giving us this information, you consent to this information being collected, used, disclosed, transferred and stored by us, as described in our Terms of Use and in this Privacy Policy.

• Use and Disclosure of Personal Information. We will process your personal data in compliance with applicable legislation. We may use and disclose Personal Information only for the following purposes: To promote use of our services to you; To send you informational and promotional content in accordance with your marketing preferences; To send you System Alert messages; To communicate with our Members about their account and provide customer support; To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms; To provide information to representatives and advisers, including attorneys and accountants, to help us comply with legal, accounting, or security requirements; To prosecute and defend a court, arbitration, or similar legal proceeding; To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; To provide, support, and improve the Services we offer; To provide suggestions to you.

• Accuracy and Retention of Data. We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.

• Access. We will give an individual access to any Personal Information we hold about them within 30 days of any request for that information. Individuals may request to access, correct, amend or delete information we hold about them by contacting us here. Unless it is prohibited by law, we will remove any Personal Information about an individual from our servers at your or their request. There is no charge for an individual to access or update their Personal Information.

How do we safeguard your rights?

Any consent that you may have provided during the process may be withdrawn at any time by contacting us (see contact details below).
You also have a right of access to the personal data processed about you, subject to certain statutory exceptions. Furthermore, you may object to the collection and further processing of your personal data. In addition, you have the right to request that any processing is limited, that your personal data is corrected, if necessary, or under certain circumstances deleted. At any time, you may object to the processing of your personal data for the purpose of direct marketing.

Who to contact?

If you want to exercise any of your rights or if you have any questions regarding this privacy policy or the processing of your personal data, you may contact us at:
Maxela Ltd, Unit 5/6 Century Business Park
St. Margaret’s Road, Finglas, Dublin 11
Tel: +353(0)18142860


Should you want to complain about the processing of your personal data, you may contact us via email, telephone or letter as indicated above. You may also file a complaint with your local data protection agency/supervisory authority.